Bus 499 The Learning and Growth Perspective case 4 Essay

Bus 499 The Learning and Growth Perspective case 4 - Essay Example than only focusing on the customer perspective, internal perspective, financial perspective and innovation and learning perspective, it is also very essential that the company incorporates the importance of growth and learning within the company. Johnson believes that the most important quadrant in the balance score card. This is simple because the foundation of future is made strong by trusted people who had a fire to grow. The company serves the niche market for over 5 decades now and has a wide range of customers and a wide market as well. The president of the company, Susan Johnson, focuses on the key that a company’s value id added with the ability to learn and innovate and improve. Thus keeping this in mind Johnson has focused a lot on the business scorecard mainly in the learning sector. Futura’s main focus is on the measurement of the customers the company has. The company focuses on continuous improvements of the competencies within the firm. Also the company aims at providing the employees with a safe, challenging and positive working environment. The company aims at ensuring that all the people hired within the company have a shared values as that of the company and have a drive and fire within themselves to contribute to the company by learning, innovating and working towards ensuring the goals of the company (Johnson, 2003). The company’s mission is ‘Extraordinary Value through Extrusions’, to ensure this is achieved the company works with its employees and expects them to contribute to the success of the company as well as the customers. The company takes a number of measures to ensure that only the right candidates are chosen for the company. This is because of the fact that the employees play a very important role both for the company success as well the success of customers. To ensure the company is well balanced the company has introduced a number of different programs, like the annual performance, birthday reviews, certifications,